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Call Recording

  • What is call recording?

    Call Recording lets you automatically record all inbound and outbound calls for specific extensions. How to Enable Call Recording Click Setting...

    Modified on: Mon, 3 Feb, 2025 at 6:24 PM
  • How do I enable Call Recording?

    There are two major steps. First, activate the Call Recording Extra. Second, enable Call Recording on each Extension for which you want it enabled...

    Modified on: Mon, 3 Feb, 2025 at 6:32 PM
  • How do I listen to my recorded calls?

    IMPORTANT: Recorded calls are only saved in your portal for 60 days. If you need to keep them longer, you must download them to your computer. H...

    Modified on: Mon, 3 Feb, 2025 at 6:40 PM
  • Why Don’t I See My Recorded Calls?

    If you don’t see your recorded calls, it could be due to one of the following reasons: The Call Recording Hasn't Processed Yet Recorded cal...

    Modified on: Mon, 3 Feb, 2025 at 6:58 PM