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  • How do I contact support?

    Our customer support is 100% USA-based and always free. You can call us at 855-888-6423 ext. 2, or chat with us online, Monday through Friday, f...

    Modified on: Mon, 28 Sep, 2020 at 12:02 PM
  • Can I limit my Employees from viewing my account/billing information?

    Yes, simply go to the user's employee extension in "Extensions". Select "Edit". Under "Employee Permissions" se...

    Modified on: Thu, 5 Aug, 2021 at 10:09 AM
  • How do I update my "Account" email address?

    Every account has an email address associated with it for billing delivery purposes and other correspondence.  This email address can be manage...

    Modified on: Wed, 13 Sep, 2023 at 11:40 AM
  • How do I manage my Master Admin Login?

    The 'Master Admin Login' is the username generated when you sign up for service. To manage it, go to: Settings > Account  Enter Usern...

    Modified on: Wed, 13 Sep, 2023 at 11:41 AM
  • How do I cancel my account?

    We understand you may need to cancel.  We'll make sure your account is closed out and hassle-free.  Option 1: Head to https://www.unitelvoice...

    Modified on: Wed, 13 Sep, 2023 at 11:44 AM
  • Can I upgrade or downgrade between plans at any time?

    Yes. You can upgrade or downgrade your plan at any time. If you wish to change plans, send us an email at support@unitelvoice.com or call us duri...

    Modified on: Wed, 13 Sep, 2023 at 11:44 AM
  • How do I know what plan I'm on?

    You can always check by logging into your account and navigating to the "Settings" then the "Account" Menu. Here you will find...

    Modified on: Wed, 20 Dec, 2023 at 10:51 AM