Faxing

How do I send faxes?

Sending a fax through Unitel Voice is quick and simple. Follow these steps: Step 1: Access the Fax-Out Section In the left-hand menu of your...

How do I receive faxes?

To receive faxes on your Unitel Voice phone number, your number must be set to "Play My Main Greeting." Follow these steps to ensure you...

Can I send and receive faxes?

Yes! Faxing is included with all Unitel Voice plans, allowing you to both send and receive faxes directly through your account. Here's how it ...

Does sending and receiving use my plan's minutes?

Yes. When you send or receive faxes, it counts toward your plan’s minutes, similar to a phone call. Each fax typically uses about one minute per p...

What are the different file formats supported when faxing out?

Unitel Voice supports the following file formats for sending faxes: PDF TIFF JPG / JPEG Important Notes: DOC and DOCX file formats are no...

Which of my users can access Inbound Faxes?

Inbound faxes are stored in your account’s Inbox and are accessible to: Master Admin Users: The primary account owner has full access to all fax...

Where do I manage my inbound fax notification email & settings?

If your Unitel Voice phone number is set to "Play Main Greeting," it can receive inbound faxes, which will be displayed in your Inbox. A...

How do I configure FaxOut Caller ID

The Caller ID for your sent faxes can be customized directly from the Fax-Out page in your Unitel Voice account. Here’s how to set it up: Steps ...