Which of my users can access Inbound Faxes?

Modified on: Tue, 28 Jan, 2025 at 7:03 PM

Inbound faxes are stored in your account’s Inbox and are accessible to:

Master Admin Users: The primary account owner has full access to all faxes.
Admin Employee Users: Employees with the "Admin" role can also view inbound faxes.

Other user roles, such as standard employees without admin permissions, will not have access to the fax Inbox. To change a user to an Admin role, navigate to the Employee Extensions and edit the permissions in the lower-left section of the extension settings.

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