How do I enable Voicemail Transcription?

Modified on: Mon, 3 Feb, 2025 at 7:21 PM

Voicemail Transcription converts your voicemails into text, making it easier to read messages instead of listening to them. Follow these simple steps to enable this feature:

Step 1: Add Voicemail Transcription to Your Account

Go to Settings > Extras.
Click the Add button next to Voicemail Transcription.

Step 2: Enable Voicemail Transcription for an Extension

Click Extensions
Click Edit next to the extension you want to enable it for.
Scroll down to toggle Voicemail Transcription ON.
Scroll back up to Save or Save & Close

That's it! Your voicemails will now be transcribed and included in your voicemail email notifications.

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