Setting up your Unitel Voice system is quick and straightforward. Follow these three steps to get started, and access the linked guides for detailed instructions.
Step 1: Familiarize Yourself With Unitel Voice
Before diving into the setup, explore the basics:
- A Quick Intro to the System: Understand what Unitel Voice is and how it works.
- A Quick Tour of the System: Get familiar with your online account and its features.
Step 2: Learn the Fundamental Features
Master these core features to make the most of your system:
- Extensions (Users): Learn how to set up and manage extensions and groups.
- Greetings: Set up personalized greetings for callers.
- Mobile App: Discover how to use the app to manage calls on the go.
Step 3: Choose a Setup That Works for You
Select the phone system setup that best fits your business needs:
- Main Greeting with a Menu of Employee & Dept. Extensions: Direct callers to specific employees or departments.
- Simple Main Greeting Without Department Extensions: Set up a straightforward main greeting for all incoming calls.
- Forward Calls to a Phone Number(s): Automatically forward calls to a designated number.
- Forward Calls Straight to Voicemail: Send all calls directly to voicemail.
- Forward Calls to Your Mobile App: Handle calls seamlessly through the Unitel Voice app.
With these steps and guides, your phone system will be up and running in no time. If you need further assistance, our support team is always here to help!