Important Note: The username and password created during the initial signup differ from the mobile app login credentials. The app is designed to sync with your employee extension, and the specific login details are found within that extension's settings.
For a visual guide, you can watch a quick video on how the app works.
To log in to the UniTel Voice mobile app, follow these steps:
Create an Employee Extension: If you haven't already, set up an employee extension. This extension is essential for syncing with the mobile app.
Enable Mobile App & Devices: Within the employee extension settings, navigate to the "General Information" section and toggle on "Mobile App & Devices."
Sync the App: After enabling the mobile app feature, you'll see a QR code and login credentials.
On the app's login screen, tap 'Scan QR' and use your device to scan the displayed QR code. This action will auto-provision the app. Alternatively, you can manually enter the 'Account ID' and 'Password' provided.
If you encounter any issues or have further questions, please chat with us or call us.