The Virtual Office icon found in your app is your control center for managing your Virtual Phone System.
Accessing Virtual Office
- Tap the Virtual Office icon to open the dashboard.
- After opening the dashboard, you can use the hamburger menu (☰) in the upper right to navigate within the phone system.
- Clicking the hamburger menu (☰) will give you access to navigate within the phone system
What You Can Do in Virtual Office
- View Call Logs – Track incoming, outgoing, and missed calls.
- Listen to Voicemails – Access department and employee extension voicemails (if you have permission).
- Send Faxes – Upload PDF files and send faxes directly from the app.
- View Inbound Faxes – Check received faxes anytime.
- Update Extension Settings – Manage individual extension preferences.
- Record or Change Greetings – Update Auto Attendant and Voicemail greetings.
- Modify Call Flows – Adjust how calls are routed within your system.
- Purchase New Numbers – Buy local DIDs or toll-free numbers instantly.
- Manage Call Blocking – Add numbers to your Call Block List.
- Customize Music on Hold – Upload and manage your hold music.
And more!
The Virtual Office gives you full control of your phone system from one easy-to-use tab.
ⓘ Still confused? Having trouble?
Contact us at support@unitelvoice.com, call 855-888-6423 x2, or Chat with us online.
We're here to help!