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What can I do within the Virtual Office navigation?

The Virtual Office icon found in your app is your control center for managing your Virtual Phone System.

Accessing Virtual Office

  • Tap the Virtual Office icon to open the dashboard.


  • After opening the dashboard, you can use the hamburger menu (☰) in the upper right to navigate within the phone system.


  • Clicking the hamburger menu (☰) will give you access to navigate within the phone system

What You Can Do in Virtual Office

  • View Call Logs – Track incoming, outgoing, and missed calls.
  • Listen to Voicemails – Access department and employee extension voicemails (if you have permission).
  • Send Faxes – Upload PDF files and send faxes directly from the app.
  • View Inbound Faxes – Check received faxes anytime.
  • Update Extension Settings – Manage individual extension preferences.
  • Record or Change Greetings – Update Auto Attendant and Voicemail greetings.
  • Modify Call Flows – Adjust how calls are routed within your system.
  • Purchase New Numbers – Buy local DIDs or toll-free numbers instantly.
  • Manage Call Blocking – Add numbers to your Call Block List.
  • Customize Music on Hold – Upload and manage your hold music.

And more!

The Virtual Office gives you full control of your phone system from one easy-to-use tab.


Still confused? Having trouble?

Contact us at support@unitelvoice.com, call 855-888-6423 x2, or Chat with us online.

We're here to help!

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