The music that callers hear while on hold or while the phone is ringing is called Music on Hold. It is controlled in "Settings" > "Music On-Hold."
You can choose from our music selection or upload/record your own on-hold music/greeting.
To upload your own/record your own music or message, select "Add your own greeting" and then click "Upload" or "Record."
You can upload an mp3 file with a max size of 5MB or record using your microphone.
**It may take up to 2 minutes for your changes to complete in the system after saving.