How do I receive faxes?

Modified on: Tue, 28 Jan, 2025 at 6:36 PM

To receive faxes on your Unitel Voice phone number, your number must be set to "Play My Main Greeting." Follow these steps to ensure your fax settings are correct:

Step 1: Enable Fax Reception

Navigate to Settings > Your Numbers in your Unitel Voice account.
Click "Edit" next to the number you want to update.
Update Forwarding Options: Under "Forwarding Options," select "Play My Main Greeting."
Save Your Changes.

Once this setting is enabled, faxes sent to your number will be delivered to your phone system's Inbox.

Step 2: Access Your Received Faxes

All voicemails and faxes will appear in your Inbox.
Use the built-in filters to find faxes quickly:
- Set the "Type" filter to "FAX" to display only faxes.

Step 3: Manage Your Faxes

Once in your Inbox, you can:
✔ Download the fax to your device.
✔ Add a note for reference.
✔ Forward the fax to another recipient.
✔ Delete faxes you no longer need.

? Important: Faxes are stored for 60 days before being automatically deleted. Be sure to download and save any important documents before this period expires.

ⓘ Still confused? Having trouble?

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