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I want callers to hear a ringtone, not music.

If you prefer callers to hear a traditional ringtone instead of music while waiting, you can easily adjust your Music On Hold settings.


How to Change Music On Hold to a Ringtone

  1. Navigate to Settings > Music On Hold in your Unitel Voice dashboard.

  2. Select "Ringtone":

    • In the drop-down menu, choose "Ringtone" instead of music.
  3. Save Your Changes:

    • Click "Save" to apply the update.
    • Processing Time: It may take up to 2 minutes for the changes to take effect.

Why Use a Ringtone Instead of Music?

✔ Gives callers a familiar ringing sound.
✔ Creates a more traditional phone experience.
✔ May be preferred for professional or minimalistic call handling.


Still confused? Having trouble?

Contact us at support@unitelvoice.com, call 855-888-6423 x2, or Chat with us online.

We're here to help!

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