Setting Up a Custom Business Hours Schedule for After-Hours Greeting
When configuring your After-Hours Greeting, you can use preset business hours or create a custom schedule to better suit your needs. Keep in mind, outside of these hours, the After-Hours Greeting will play instead of the Main Greeting.
How to Set a Custom Business Hours Schedule
Navigate to "Settings"
Go to Settings and select Greetings.
Access the Business Hours Section
Scroll down to the Business Hours section. By default, business hours are set to 24/7.
Click the dropdown menu and select "Custom Schedule".
Customize Your Time Slots
A new Time Slot will appear. Customize the days and hours to match your business needs. You can add as many Time Slots as required.