Why Can’t I Record My Own Greeting on My Apple iOS Device?
Currently, Apple iOS devices don’t allow users to use the "Record" button for creating greetings (Android devices work correctly). We’re working with Apple Developers to resolve this issue. In the meantime, we recommend one of the following options:
1. Use Our Voice Talent Studio
As a new customer, you’re eligible for a free professional voice talent recording within the first 30 days of service. This can be used for custom greetings and voicemail recordings.
2. Leave Yourself a Voicemail and Upload the File
- Call your Unitel Voice phone number and leave a voicemail with the message you want for your greeting.
- Once you receive the voicemail, an MP3 file will be emailed to you.
- You can then save the file and upload it as your greeting.
3. Download the Smart Recorder App
- Smart Recorder is a third-party app that allows you to create .mp3 files.
- Since iPhones typically create .m4a files (which are not supported by our system), many customers use Smart Recorder to create their recordings in .mp3 format and then upload them as greetings.