How do I send faxes?

Sending a fax through Unitel Voice is quick and simple. Follow these steps:

Step 1: Access the Fax-Out Section

• In the left-hand menu of your dashboard, locate "Fax-Out" (found beneath the "Extensions" option).
• Click "Fax-Out" to open the fax-sending feature.
  

Step 2: Start Sending a Fax

• Click the "Send" button to initiate the process.
  

Step 3: Enter Fax Details

1. Recipient's Number: Enter the 10-digit fax number of your recipient.
2. Attach a File: Click "Choose File" to browse your computer and select the document you want to fax.
3. Click Send
   

Important Information to Keep in Mind

1. Supported File Types:

   • We currently support the following formats: PDF, PNG, JPG, and JPEG.
   • Ensure your document is in one of these formats before sending.

2. File Size Limit:

   • Each fax must be 5 MB or smaller. If your file exceeds this limit, reduce its size or split it into multiple faxes.

3. Fax Cover Sheets:

   • Our service does not automatically include a fax cover sheet.
   • If a cover sheet is required, make sure to add it as the first page of the document you’re attaching.

4. Managing Caller ID for Faxes:

   • To change the Caller ID number displayed on your fax, click the "Settings" button in the Fax-Out section.
     
     

5. Retention Period for Faxes:

   • Faxes are stored for 60 days and deleted on a rolling basis.
   • If you need to keep a fax longer, save a copy to your computer before this period expires.

ⓘ Still confused? Having trouble?

Contact us at support@unitelvoice.com, call 855-888-6423 x2, or Chat with us online.

We're here to help!