Mobile App FAQs : Unitel

You will receive push notifications when inbound calls are ringing to your app, when a voicemail is left on your employee extension (not the depar...

Modified on: Mon, 18 Sep, 2023 at 10:05 PM

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Modified on: Tue, 14 Mar, 2017 at 10:39 AM

To be clear, we recommend that you connect to Wi-Fi. If you are on a Wi-Fi connection, the amount of data the app uses is likely minimal, as it i...

Modified on: Mon, 18 Sep, 2023 at 10:09 PM

This number represents the count of new, missed, messages since they were last reset. *Note: Missed calls will only be identified within the las...

Modified on: Tue, 29 Sep, 2020 at 1:15 PM

In order to prevent accidental reset of this counter, viewing the Incoming Calls page alone will not reset the counter. You must choose ‘Misse...

Modified on: Mon, 18 Sep, 2023 at 10:12 PM

To control the behavior of your device in a situation when an incoming cellular call interrupts your Unitel Voice business call, follow these step...

Modified on: Thu, 21 Nov, 2024 at 8:47 PM

Many users may wish to turn off their screen while on a long call to conserve battery consumption. While on a call with your Unitel Voice App, yo...

Modified on: Thu, 21 Nov, 2024 at 8:48 PM

We're sorry, but current Unitel Voice plans do not allow for international termination. If you are interested in international calling, please...

Modified on: Thu, 21 Nov, 2024 at 8:48 PM

Step 1 - Launch the Unitel Voice App. Step 2 - Access the "Settings" page from the Dial Pad screen. Step 3 - Click "About&quo...

Modified on: Thu, 21 Nov, 2024 at 8:50 PM

When first installing the Unitel Mobile App, you will be prompted to allow permission to your device’s contacts. This permission can be changed at...

Modified on: Mon, 18 Sep, 2023 at 10:22 PM

When first installing the Unitel Mobile App, you will be prompted to allow permission to your device’s contacts, camera, and microphone. These per...

Modified on: Mon, 18 Sep, 2023 at 10:25 PM

No! Inbound calls to your Extension will send a PUSH notification to your Mobile Phone. You will see a notification on your phone that you have ...

Modified on: Thu, 21 Nov, 2024 at 8:50 PM

To control the behavior of your device in a situation when an incoming cellular call interrupts your Unitel Voice business (VoIP) call, follow the...

Modified on: Thu, 21 Nov, 2024 at 8:51 PM